CUSTOMER FOCUS
THE COMMODITY BUSINESS OF THE FUTURE
Challenges of the new economy
Low carbon footprint
Responsible production
Transparency of the product origin
Basic needs
Demands for the quality and form of products
Uninterrupted supply chain
Availability of resources
CREATING VALUE FOR CUSTOMERS AND BUILDING LONG-TERM COMPETITIVE ADVANTAGES
Meeting basic needs
High growth rates of green economy metals output (+ 20–30% for nickel and copper, and + 40–50% for PGMs)
Exceptionally reliable and proven supply chain
High-quality product portfolio and its further diversification
Aspiration to maintain leadership in the future
ESG is a key priority of the investment programme and organisation
First quartile on the GHG emission intensity curve Source: Wood Mackenzie, Nornickel’s estimates
Digitisation of metal sales